GINA CHAPMAN-MURPHY
DESIGNER
SHOWROOM CURATOR
01 PROFESSIONAL
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I am a results-driven General Manager and design executive with over 15 years of experience building high-performing teams, elevating customer experiences, and scaling operations across retail, salon, and interior design environments. My career sits at the intersection of design excellence, operational rigor, and people development—and I thrive where vision must translate into execution.
EXPERIENCE & SKILLS
INTERIOR DESIGN
90%
SPACE PLANNING
85%
CURATION
95%
PROJECT MANAGEMENT
85%
CLIENT COLLABORATION
90%
BUDGETING
80%
MARKETING & PROMOTION
85%
PORTFOLIO
EXPERIENCE
2024-PRESENT
Classic Design Solutions
General Manager
Show Room Curator
Sales & Operations Director
2020 Design supervisor
Kitchen and Bath Designer
I currently direct daily operations, ensuring excellence in customer service, staff performance, and business efficiency. Built and lead a high-performing sales and design team with a focus on customer engagement, retention, and satisfaction. Established training programs to onboard and upskill staff across multiple departments in two different locations. Created operational systems and workflows that streamlined communication, improved service delivery, and increased revenue. Managed budgeting, accounts receivable, and sales forecasting to align with business goals. Transformed a struggling brand into a profitable enterprise within one year through effective leadership and customer-first strategies. Oversaw showroom redesign and product presentation to improve the customer experience and drive sales.
2020-2024
Creative Kitchens, INC
Responsible for driving sales by assisting clients in selecting kitchen and bath products and design solutions that match their needs, preferences, and budget. Provided expert guidance on cabinetry, countertops, fixtures, and finishes while delivering exceptional customer service. Developed strong client relationships, prepares quotes and proposals, and collaborates with designers and contractors to ensure project success from consultation to installation.
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Developed and executed comprehensive marketing strategies to build brand awareness and support sales goals. Collaborated with leadership to define brand voice and ensure consistency across all platforms. Managed client communications and maintained strong media relationships to promote company visibility. Created internal training content and sales materials to support three business locations. Led social media and digital marketing efforts to attract new customers and enhance engagement. Designed and facilitated new hire onboarding and customer service training programs.
PODCAST/
SHORTS
CONTACT
Feel free to reach out to discuss design collaborations, showroom curation, or any other inquiries.
Email: ginachapman02@gmail.com
Tel: 304-839-9795